Orders can be cancelled at any time except when in the Shipped state. Follow the steps below to cancel an order:

1. Click to open the Orders page. The All Orders page is displayed by default showing all orders in this Piazza account. 

2. Click to select the order from the All Orders list or from one of the View Orders pages that filters orders by status. The Order Details page opens.

3. Click the Actions menu located at the top, right corner of the page

4. Click to select the Cancel Order option. The Cancel Order dialog is displayed.

6. Click the Confirm button to cancel the order. The status changes to Cancelled.

An order may still be produced if it is cancelled after it is batched and has entered production at the PSP site.  

Click the Cancel button to close the Cancel Order dialog without canceling the order.