If your order is unsuccessful, you will receive one of the messages found in this article.
TABLE OF CONTENTS
- Submission Error List
- Order Submission Error
When a Submission Error is selected, the Order Submission Error details page is displayed.
The Order Submission Error page gives further details about the error including:
Order Submission Error DetailsThe previously displayed column details from the Submission Errors list.
- Error Name
- The corresponding Message - Gives the user more insight into the error and its resolution.
Show DetailsThis section expands to display the error message details.
PostbacksThis section expands and displays a list of postbacks along with each's Event, Date Time, Method, Status Code, Notes, and Status.
When expanding a postback, its Payload, Result link, and Status details show.
Click View Result to see the Postback result in detail.
The following actions can be taken with the submission error:
- Copy Order Content:
The order content is copied to clipboard where it can be later pasted in a word processor.
- Download Order
Download your Order in the form of a json file.
- Retry Submission
If an order has been edited in order to correct the error, the Retry Submission error can be used to resubmit the order in order to take it out of its Errored state. The order is re-submitted and if the issue that was occurring was resolved then the order is successfully submitted to Piazza. Follow the steps below to retry a submission:
- Click Retry Submission and select an account from the drop-down menu that appears.
- Click Submit Order below the Data Submitted box. A dialog appears confirming the resubmission using the chosen credentials.
- Click the Discard Changes button to end the process without resubmitting.